Description
Who We Are
We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well being of members.
At BHFCU, we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.
General Purpose: Responsible for overall strategy, administration, and operation of the Consumer, Business, and Mortgage Lending Departments, Collections Department, and Indirect Lending/Underwriting Department.
Essential Duties/Responsibilities
- Direct daily lending operations throughout BHFCU. May delegate portion of responsibilities, when necessary, but may not delegate overall responsibility for results or any portion of accountability. Implement and execute all President/CEO approved decisions.
- Support and promote the annual Strategic Plan, which complements the Credit Union's mission statement, and oversee budgets associated with areas of responsibility to accomplish objectives. Maintain control over departmental expenditures versus budget.
- Remain current on changes within the legal, regulatory, economic, competitive, and technology environments that may affect the Lending function. Ensure policies and procedures are in compliance with applicable federal and state regulations.
- Assist President/CEO with respect to recommendations for hires, terminations, promotions, transfers, performance appraisals, training and development, and interpretation of credit union rules and policies for department personnel. Conduct all personnel functions in accordance with applicable statutes (e.g., EEO, OSHA, Fair Labor, etc.).
- Maintain organizational structure established by the President/CEO. Organize staff personnel into effective, efficient work groups. Ensure that direct reports are granted proper authority and responsibility to carry out assigned functions. Review work systems to reduce duplication of effort and unnecessary work.
- Responsible for managing and directing people and/or resources with fairness and consistency to meet departmental goals. Promote teamwork and encourage process improvement, while creating a positive work environment where employees feel recognized and valued. Responsible for evaluating employees, determining talents and development opportunities, and working with employees to improve performance, enhance skills, or create loyalty to the credit union. Conduct timely employee performance appraisals and coaching, and effectively resolve employee issues and performance concerns.
- Assist in the establishment, maintenance, and monitoring of internal controls, as well as policies and procedures for the Lending teams. Read, interpret, review, and comply with all federal and state legislation pertaining to operations.
- Assist in the development, production, and maintenance of credit union's products, services, and leading edge delivery systems. Develop methods and procedures to improve the effectiveness and efficiency of the respective delivery systems.
Requirements
Job requires a four year college level of language, math, and reasoning skills. Eight to ten years’ experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.
